Last Updated: January 2024
This page provides information about how loxodether complies with the General Data Protection Regulation (GDPR) for visitors and clients from the European Economic Area (EEA) and United Kingdom.
Data Controller
loxodether acts as the data controller for personal information collected through our website and services. Our contact details are:
Email: [email protected]
Address: Level 12, 120 Collins Street, Melbourne VIC 3000, Australia
Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
- Consent: Where you have given explicit consent for us to process your personal data for specific purposes.
- Contract: Where processing is necessary for the performance of a contract with you or to take steps prior to entering a contract.
- Legal Obligation: Where processing is necessary for compliance with legal obligations.
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided these are not overridden by your rights and interests.
Your GDPR Rights
If you are located in the EEA or UK, you have the following rights under the GDPR:
Right to Access
You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purpose it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to Object to Processing
You have the right to object to our processing of your personal data under certain conditions, particularly where we are processing data based on legitimate interests.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
Right to Withdraw Consent
Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
Exercising Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or we receive a high volume of requests, we may extend this period by a further two months, but we will inform you of any extension within the first month.
International Data Transfers
As we are based in Australia, any personal data we collect may be transferred to and processed in Australia. When we transfer personal data from the EEA or UK, we ensure that appropriate safeguards are in place, which may include:
- Standard contractual clauses approved by the European Commission
- Binding corporate rules
- Other legally recognised transfer mechanisms
Data Protection Officer
For GDPR-related enquiries, you may contact our privacy team at [email protected].
Complaints
If you believe we have not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with your local supervisory authority. However, we encourage you to contact us first so we can address your concerns directly.
Updates to This Information
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.